Terms & Conditions

This website is owned and operated by Busy Bees Locks & Keys Inc. By accessing this website or using the services of Imperial Beach Locksmith, you agree to the following terms and conditions.

1. Services

Imperial Beach Locksmith provides residential, commercial, automotive, and emergency locksmith services. All services are subject to technician availability, location, and customer verification.

We reserve the right to refuse service at our discretion, including but not limited to situations involving:

  • Lack of proof of ownership or authorization
  • Unsafe working conditions
  • Suspected unlawful activity

2. Authorization Requirement

Customers must confirm they are the legal owner or authorized user of the property, vehicle, or safe before services are performed.

We may require:

  • Government-issued ID
  • Proof of residence or ownership
  • Vehicle registration

By requesting service, you represent that you have legal authority to grant access.

3. Pricing & Payments

Service pricing varies based on:

  • Type of service
  • Time of day (after-hours/emergency)
  • Lock type and complexity
  • Location

Estimates are provided when possible but are not guaranteed until the technician assesses the situation onsite.

Payment is due upon completion of service unless otherwise agreed. We accept common payment methods including cash, credit/debit cards, and other approved forms.

4. Cancellations & Dispatch Fees

Once a technician has been dispatched, a service or cancellation fee may apply if:

  • The customer cancels the request
  • The technician arrives and service is refused
  • Access cannot be completed due to lack of authorization

5. Response Time

Estimated arrival times are not guaranteed. Delays may occur due to:

  • Traffic
  • Weather conditions
  • High service demand
  • Emergency prioritization

6. Limitation of Liability

Imperial Beach Locksmith is not liable for:

  • Pre-existing damage to locks, doors, vehicles, or safes
  • Damage required to complete service when non-destructive entry is not possible
  • Indirect, incidental, or consequential damages

By requesting service, you acknowledge that certain locksmith procedures may involve risk to hardware or property.

7. Warranties

Any warranty on parts or labor, if provided, will be communicated at the time of service.

We do not guarantee:

  • Manufacturer defects
  • Misuse or tampering after service
  • Wear and tear

8. Website Use

All content on this website is for informational purposes only. We make reasonable efforts to ensure accuracy but do not guarantee completeness or reliability.

Unauthorized use of this website or its content is prohibited.

9. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Continued use of our website or services constitutes acceptance of any updates.

10. Contact Information

For questions regarding these terms, please contact:

Busy Bees Locks & Keys Inc.
Phone: (619) 733-0172