Imperial Beach Locksmith is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable California laws. This Privacy Policy must be read along with the Terms & Conditions of use of this website.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Service address or location
- Details related to your service request
Information is collected when you:
- Call us
- Submit a contact form
- Request locksmith services
2. How We Use Your Information
We use your information to:
- Provide locksmith services
- Respond to inquiries and requests
- Dispatch technicians to your location
- Improve our services and customer experience
- Communicate regarding appointments or updates
3. Sharing of Information
We do not sell your personal information.
We may share limited information with:
- Service technicians or contractors to fulfill your request
- Payment processors
- Legal authorities if required by law
4. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Request access to the personal information we collect
- Request deletion of your personal information
- Request that your data is not sold (we do not sell data)
To make a request, contact us using the information below.
5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies & Tracking
Our website may use cookies or third-party tools (such as analytics) to:
- Monitor website performance
- Understand visitor behavior
- Improve user experience
You can disable cookies through your browser settings.
7. Third-Party Services
We may use third-party services such as:
- Website analytics tools
- Call tracking services
- Hosting providers
These providers may collect limited data as part of their services.
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
11. Contact Us
If you have questions or requests regarding your data:
Busy Bees Locks & Keys Inc.
Phone: (619) 733-0172